FAQ

Orders & shipping

How fast will my order ship?

Orders are processed within 1 business day (excluding holidays). Orders placed after noon, on weekends or on holidays start processing the next business day. You'll get a confirmation email with tracking as soon as your order ships.

How much is shipping and how long does delivery take?

Shipping options, costs and estimated delivery times are shown at checkout based on your address. Delivery times start once your order ships. See our Shipping policy for full details.

Can I cancel or change my order?

Yes, within 15 minutes of placing it. Contact us right away and we'll update or cancel it.

Returns

What is your return policy?

You can request a return within 30 days of delivery. Items must be unused, in the same condition you received them, with tags and original packaging. Return shipping is free and we'll send you a label once your return is approved. Read the full Refund policy.

How do I start a return?

Please contact us before sending anything back. Items sent without an approved return can't be accepted.

Products & payment

Is your gear suitable for home workouts?

Yes. Everything we stock is chosen for training at home: Pilates and yoga equipment, strength tools, activewear and recovery gear.

Is checkout secure?

Yes. All payments are processed through Shopify's encrypted checkout. We never see or store your full card details.

Still have a question?

Our team is happy to help. Get in touch here.